Excerpt Chapter III
SORM (or Law Enforcement Support System [LESS]) was invented in 1995 by the FSB for phone and internet interception. The system was adopted by all of the neighboring countries that had recently become independent from the Russian Federation. Since then, a hundred international technological companies have in one way or another engaged in contracts related to SORM and SORM components with local brokers or telecoms directly.
The Uzbek SORM certification department was established on December 11, 2006 at the demand of the local security agencies. Between 2007 and 2010, the UNICON center collaborated on all SORM projects in the country, and issued SORM consultancy contracts to NSN (Nokia Siemens Network), Huawei Technologies, Coscom (Teliasonera) and Iskratel. In 2009, the certification of SORM-related equipment jumped 340% in comparison to the previous year.
The SORM for telecoms in Uzbekistan was first adopted for SMS SORM surveillance. Provided by a Shanghai branch of Alcatel-Lucent, a French-based technology company that offers phone and internet surveillance with deep packet capabilities. In 2006, it was an investment worth US million.
Since 2009, the Alcatel S-12 solution has been further employed in SORM developments, installed on 76 additional telecom ports throughout the country, and used by all of the telecoms there, including the Swedish-owned Teliasonera.
Ready to use monitoring centers in Central Asia, provided by Nice Systems and Verint Israel, was a project initially focused on circuit-switched PSTN (telephone) interception, facilitating requests for metadata concerning a particular call from an individual person (known as Intercept Related Information [IRI]) or recording of calls (Communications Content [CC]).In 2012, it expanded to provide full monitoring of online communication.
The SNB (Uzbekistan National Security Agency) and KNB (Kazakhstan National Security Agency) operatives manning the station with the maintenance support of the two companies have an option to view all users communication retrospectively, collected and processed by the monitoring center passively, or switch on an active surveillance, targeting a particular user in real time.
The Uzbek National Security agency had also requested a SSL interception device. The device was put together by Netronome, a company owned by Blue Coat, at the request of Verint Israel.
In 2013, the number of subscribers being targeted at any one time for IP-based interception in Uzbekistan alone was between 300 and 600 per each of the four countries telecoms, near the system maximum capacity. The amount of targets for targeted circuit-switched based interception is close to thousands of targets.
Nice Systems (now Elbit)
President: Barak Eilam
roducts: ready-to-use mass communication monitoring centers, communication & cyber intelligence, video & situation intelligence, security intelligence, satellite surveillance, fraud risk and compliance, customer engagement optimization.
Clients: Statue of Liberty, Los Angeles International Airport, New Jersey Transit, the London and Beijing Undergrounds, the Eiffel Tower, European and US police forces. Since the early 2000s, NICE Systems has worked directly with the national security agencies in Uzbekistan and Kazakhstan to provide fully equipped mass communication monitoring center facilities. In 2012, NICE Systems gained a new contract, upgrading its decade old services to include DPI (deep packet inspection) technologies in all centers.
In Kazakhstan, as well as Moldova, Poland, and Russia, NICE is represented by Aman Computers, led by Sagi Eliyahu. Aman Computers also represents Israeli IT firms Informatica and Citirix, providing video surveillance and other services to the Ministry of Defense, the Israeli police, Rafael Advanced Defense Systems, Israeli Aircraft Industries (IAI), and the Israel Defense Forces (IDF). Since 2002, NICE has expanded its operations in the Middle East and Africa.
In one form or another, NICE technology is used to monitor some 1.5 billion people.
Company: Verint Israel
Base: Herzliya, Israel
Subsidiary of: Verint Systems
President: Dan Bodner
Base: Melville, US
Origin: Comverse Infosys, Jacob Kobi Alexander
Products: ready-to-use mass communication monitoring centers, communication & cyber intelligence, video & situation intelligence, security intelligence, satellite surveillance, fraud risk and compliance, customer engagement optimization.
Operating in: Brazil, Canada, Mexico, the UK, Spain, Ireland, France, Germany, the Netherlands, Poland, Russia, Central Asia, South Caucasus, Australia, New Zealand, China, India, Japan, the Philippines, Singapore, the Cayman Islands, Cyprus, Belgium, Bulgaria, Hong Kong, Columbia, and the British Virgin Islands. It has ports of contact in Sri Lanka, Malaysia, Taiwan, the UAE, Lebanon, South Sudan, Egypt, Chad, Nigeria, Saudi Arabia, Bahrain.
Since the early 2000s Verint Israel has been providing fully equipped monitoring centers to the national security services of Kazakhstan, Uzbekistan, and Azerbaijan. In 2012, Verint Israel gained a new contract, upgrading its decade old services to include DPI (deep packet inspection) technologies in all centers in Uzbekistan and Kazakhstan.
In 2012, Verint Israel set up a full-service monitoring center as well as the necessary maintenance services for the government of South Sudan. The company has provided the technology and services free of charge in exchange for a data sharing agreement that permits Verint Israel to remain on premises and access data at all times.
Likewise in 2012, Mexico became one of the very few countries where Verint Israel has sold its OSI (Open Source Intelligence) and data mining technology to a private company, Grupo Televisa. Grupo Televisa required that all labels to be scrubbed from the products.
Verint Israel is servicing a full monitoring center it has installed at the request of the local security services in Bahrain In 2014, Verint Israel signed a contract for a full-service monitoring center for the Government of Saudi Arabia, one of the largest contracts in Verint Israel's corporate history.
Verint Israel's leadership has extensive ties to the Israeli national security apparatus and state-funded R&D programs. Over the years, it and its former parent, Comverse, have reportedly been the target of FBI investigations for financial miscount as well as corporate espionage in the US. Despite this, Verint has continued to work with Verizon, the FBI and the US Department of Justice.